Would you accept tech support if it was routed to a prison?

You can't stop outsourcing to India or the Phillipines,


Americans are not going to take massive cuts in pay or way of life,


So what's the next best thing for the country as a whole?











You're navigating through the pain-in-the-XXX IVR when you finally get an option to speak to a human.





Press One to speak to an American, estimated hold time is about 45 minutes or the department is closed if it is after 5.





Press Two to speak to an offshore agent, estimated hold time is 10 to 20 minutes.





Press Three to participate in our Society Upliftment program by allowing prisoners trained in our products to help fix the issue you are facing.





An American employee picks up the call, quickly verifies account information and transfers the call to the prison.





Hello,


My Name is Ralph,


from the so and so Correctional Institute.


During this call, I will not ask you for your name or personal information and I do not see your phone number.


I am trained in installation and troubleshooting for HP printers from the 5000 and 6000 series.


So how may I help you Mr Customer?|||lol that is hilarious, they've found a way to make customer service cheaper for themselves, and shittier for us|||That's actually a really good idea.